If you have attempted to send a Broadcast and have seen the error message, there are a few possible reasons why you have seen this and what you can do to prevent an error.
Possible Reason #1: Invalid Caller ID
When creating your voice broadcast, please make sure that your caller ID is a valid phone number. If it is invalid, then you will see an error message.
Please input a valid phone number. If it's valid then you will not see the error message.
If you are using a real valid phone number and want it verified, then please contact our support team to get approval for this number to be used.
Possible Reason #2: Timeout on Our End
From time to time, we may be experiencing a time-out issue when sending your voice broadcast.
Please re-create your Voice Broadcast and attempt to send again. If it does not go through, then please Contact support for more information and assistance.