After you send a Voice Broadcast, you will be able to see the call results and the contacts who took a certain action.
This is the total amount of contacts that the voice broadcast attempted to deliver the message to.
These are the calls that were picked up by a live person.
Calls that were picked up by a voicemail or answering machine.
Callers who opted out by presses the digit on their phone.
Calls that resulted in an error. Typically, it's a bad phone number or international number.
Callers that pressed a digit on their phone and were successfully transferred.
Calls that received a busy signal.
Calls that were not picked up or went to voicemail.
Calls that were rejected by our system. Typically, these are phone numbers that were scrubbed to not be called.
The percentage of calls that were successfully delivered.