How to Setup Voice Broadcast Call Transfers (Press-1 to transfer)

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If you're wanting to transfer callers from a voice broadcast to your sales team, support, or call center - now it's easier than ever.

When you send out a voice broadcast you can select to have a call transferred to another phone line by pressing a digit on their phone.

In your audio message you can say something like, "We noticed that your credit card has been declined to speak with support now to keep your account active, press 5 now."

Once they press 5, it will then call the transfer number immediately right from that call.


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