In this tutorial, you'll learn how to send SMS, voice broadcasts, and Ringless Voicemail messages to your contacts from your Hubspot workflows.
It's important to note that you must first capture your users Phone Number from a web form and if importing into HubSpot, that you import the phone number along with the contact information.
Step 1: Create Your Call Loop
There is no need to select the Integration as HubSpot, as we will integrate via the Triggers page.
Step 2: Create Your Trigger Message
Head over to "Messages > Triggers > Create a Trigger".
Step 3: Creating Your Message
You can select an SMS Text Message, Voice Broadcast, or Ringless Voicemail. From here, select the "HubSpot Phone Field" that you would like Call Loop to send the message to and if it's an SMS, create your customized message.
CUSTOMIZATION: If you wish to customize and merge in custom fields, please see article on how to easily merge in custom contact information into your texts.
Step 4: Copy Your Trigger URL
To get your Trigger URL, click on the "Code" button and simply copy this URL.
Step 5: Create Your Workflow in HubSpot
From this page, click on "Add Step" and this will then drop down more information for you to fill out. Then select the action "Trigger webhook".
You can customize your timing settings as you see fit.
Step 6: Select POST and Paste Your Call Loop URL