Follow

How do I setup an auto-reply (followup)?

When someone texts in your keyword, it's smart to send an auto-reply message to your contact letting them know that they've joined your group.

Step 1: Go To Messages > Followups

Head over to the followups page and click the "Create a Followup" button.

 

Step 2: Create a Name & "Send Immediately"

Give your followup a name and set the schedule to "Send Immediately." This setting will send the message immediately to the contact as soon as they join your group.

 

Step 3: Create Your SMS Message

Create your SMS message that you want your new contact to receive immediately after they opt-in.

 

Step 4: Turn Your Followup "ON"

After you save your Followup, you can select to turn it ON (activated) so people can receive this message.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk